Privacy Policy

1. Responsible for data processing

STARSTICK SL
Folch i Torres, 5B – 08500 – Vic
B66806241

2. Data collection and processing

The personal data that users of this website provide to the company StarStick SL, through the query forms or customer registration forms, will be incorporated into the corresponding computerized files of StarStick SL in accordance with the legislation or regulations in force in each case. , and confidentiality in your treatment is guaranteed.

In no case, this data will be transferred, sold or rented for any other purpose than to make a delivery or to respond to a legal requirement.

Personal data will be used solely and exclusively by the internal services of StarStick SL. They will be used to process purchases, from placing the order to delivery, improve customer services, report promotions or commercial events of StarStick SL and for statistical studies.

During access to our website, information about your browsing can be saved in files called "cookies" installed on your device to allow us to present you with personalized offers that are tailored to your interests. You can refuse the use of cookies as detailed below.

The rights of access, rectification, cancellation and opposition to the personal data contained in our database will be exercised by means of written notification, clearly indicating in the subject "Guardianship of Rights LOPD", to the attention of: [email protected]

3. Commercial offers

StarStick SL will send commercial offers by email, SMS, MMS, if the User so allows, and by post or by phone, if you have not objected to providing us with your personal data.

In addition, if the User places an order and has not previously expressed his wish not to receive advertising, StarStick SL can use his email to send commercial offers of products similar to those purchased.

In the event of sending a commercial email from StarStick SL, the sender will be clearly identified and the nature of the commercial prospecting will be indicated in the subject of the message. At the end of each message, and with a simple click, the User can unsubscribe from email messages.

Finally, by communicating the telephone number, the User agrees to be contacted for any need related to his order, but also for commercial proposals by telephone.

In an effort to improve the quality and training of customer service, some phone calls (incoming and outgoing) may be monitored and/or recorded.

4. Recipient of the data

The information collected is intended for StarStick SL, responsible for its treatment.

Some data, especially personal data, may be communicated securely to associated technicians hired by StarStick SL for the execution of subcontracted tasks necessary for the management of your account, the execution of your orders, the delivery of products, the fight against fraud, payments, some aspects of the after-sales service or even to carry out satisfaction surveys.

5. User rights in relation to their data

The User has the right to request access to the personal data available to StarStick SL. In the same way, you have the right to request their rectification, deletion or limitation of their treatment, as well as to oppose their use or the portability of your data at any time, provided that they are no longer necessary for the purposes for which they are used. were collected (specifically, the conclusion of the purchase-sale contract, the shipment of the order placed).

The rights available to the User are the following:

Right to Opposition. You can oppose the processing of your data, through the revocation of the previously assigned consent. In this way StarStick SL will not process your personal data for commercial purposes. Only strictly necessary communications will be sent for the fulfillment of the contract or the notification of any incident in the process.

Right of access. The User has complete access to all the information that StarStick SL has regarding their person and the purposes that have been given, both their own and communications to third-party companies, either for legal reasons or with the prior consent of the User.

Right of Rectification. The User can modify his data and update them when he deems it appropriate.

Right to Portability. The User has the right to download this information in a simple way from your user account.

Right to be Forgotten. The User may demand the cancellation of their data once the legal retention period established by the applicable regulations has expired.

To make use of any of these rights, the User contact StarStick SL by means of a message via email [email protected], or by mail to

StarStick SL - Folch i Torres, 5 - 08500 – Vic Spain

To do this, the User must reliably prove their identity by attaching a photocopy of the DNI.

The User can change their contact details at any time in their client space.

6. Secure Payment

StarStick SL is committed to guaranteeing the security of personal data through strict procedures within the company.

For the data registered on the portal www.starstickvinilos.com, the security protocol SSL (Secure Socket Layer) is used, which guarantees a high level of protection.

The virtual POS is a device designed to make sales safely over the Internet, and it works as follows:

A.- If the Financial Entity so decides, it will try to contact the card-issuing bank to request authentication of the cardholder (verification of their identity) before requesting the corresponding authorization request. In this way it can be guaranteed that only the genuine holder, owner of the card, will be able to operate with it.

B.- Implements SSL in all communications that prevent the interception of information by third parties. Therefore, confidentiality is guaranteed in all communications established during the transaction.

C.- It also enables mechanisms to prove the authenticity of the origin of the transactions and that also prevent the manipulation of data by third parties. This ensures the integrity of the transaction data.

D.- Card data is not normally known by the merchant, which prevents this information from being used later by third parties in a fraudulent manner. This information is conveniently stored by the Virtual POS, which in turn will provide it to the payment system when necessary (for example in a refund).

Therefore, all transactions carried out through the Virtual POS will have all the guarantees of security, confidentiality and integrity for the participating agents: cardholders and their issuing entities, and merchants and their acquiring entities.

7. Social Networks

The web portal www.starstickvinilos.com uses third-party computer applications that allow the user to share content from the web portal with other people or give their opinion related to the content of the portal. Such is the case of the "Share", "Like" buttons typical of social networks such as Facebook, Google+, Twitter, etc.

When the user visits a web page that contains such a button, his browser establishes a direct connection with the servers of the social network. If you are connected to this social network while browsing the page, the buttons of the application allow you to link the pages consulted with your user account.

If you interact with plug-ins, for example by clicking the "Like" button or writing a comment, the corresponding information will be communicated to the social network and published in your account. If the client does not want the social network to link the information collected through his StarStick SL account with his user account, he must disconnect from the social network before visiting the website www.starstickvinilos.com

StarStick SL invites you to consult the privacy policies of these social networks to know the purposes of use, mainly advertising, of the navigation information that can be collected through these application action buttons.

8. Cookies

8.1 Cookies StarStick

When the User consults the StarStick SL website, information about their browsing can be stored in files called "cookies" installed on the User's device (small text files that the server sends to the computer of the person accessing the page). This is a technique commonly used on the Internet to carry out certain functions that are considered essential for the proper functioning and display of the site. The cookies used in www.starstickvinilos.com have, in any case, temporary with the sole purpose of making their subsequent transmission more efficient and they disappear at the end of the user's session. In no case will cookies be used to collect personal information.

8.2 Third party cookies

From the StarStick SL website you may be redirected to content from third-party websites. Given that we cannot always control the content entered by third parties on our website, it does not assume any type of responsibility with respect to said content.

If necessary, cookies sent by third parties may allow them, during the validity period of these cookies: Count the number of views of advertising content broadcast through our advertising spaces, identify the ads displayed, the number of users who have clicked in each advertisement and allow them to calculate the amounts obtained from this fact and to establish statistics (analytical cookies); Recognize your terminal on your next navigation on any other website or service in which these advertisers or said third parties also issue cookies and, if necessary, adapt these third-party sites and services, or the advertisements that are issued, to the navigation of the device of which they may have knowledge (advertising cookies).

The StarStick SL web portal uses the following cookies:

Analysis cookies: They allow to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. For this, the navigation that the User carries out on our website is analyzed in order to improve the offer of products or services that we offer. (Google Analytics)

Social cookies : These are those necessary for external social networks.

Affiliate cookies: They allow the monitoring of visits from the Users' websites.

Advertising and behavioral cookies: They collect information about the preferences and personal choices of Users. Thanks to them, we can know the browsing habits on the Internet and show advertising related to the User's browsing profile. (Retargeting)

Technical and functional cookies: They are strictly necessary for the use of the website.

The issuance and use of cookies by third parties are subject to the privacy policies of these third parties. StarStick has no access to or control over third party cookies.

8.3 Deactivation of cookies

Users can allow, block or delete the cookies installed on their computer by configuring the browser options installed on their computer.

8.4 Consent

In compliance with Law 34/2002, on information society services, we remind you that by browsing this site you are accepting the use of the aforementioned cookies.